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Policies
Our primary goal is to make your online purchasing experience convenient,
quick and secure. To help accomplish this goal, we have developed the
following "no-nonsense" policies:
Alterations
We custom hem trousers to your inseam measurement. You specify your
inseam length when you add trousers to your shopping cart. All other items
are factory hemmed to standard sizes. See "Size Charts" for
more information. Trousers or slacks hemmed to 27" or less are not
returnable or exchangeable.
Returns
We accept the return of any item that has not been used and is still in
the original packaging. Use the return form included in your package,
or before sending, please call (800) 733-1243 to get a return
authorization number.
Shipping
We ship our orders via the USPS only. In the Continental U.S., all packages will be shipped
via USPS Parcel Select. All packages to Alaska, Hawaii, American Somoa, Guam, Puerto Rico and
Virgin Islands will be shipped USPS Parcel Post. If you would like your package shipped by
Priority mail a charge of $5 will be added to your total (customers in Alaska, Hawaii, American
Samoa, Puerto Rico and Virgin Islands the priority mail charge will be $7 and $10 for Guam).
Most orders are processed and shipped within 48 hours. Out of stock or special order items will
require more time. Special order shoes, for example, will require two to three weeks for delivery.
Sales Tax
Sales tax is not required on orders paid with your uniform allowance.
Sales tax may be collected on the amount of your order which exceeds your
uniform allowance if you live in a state that requires the collection of
such tax. If required, we will apply the appropriate sales tax to your order
and include it in your invoice when your order is shipped.
Pricing
Our Internet prices are discounted and significantly lower than many
authorized postal uniform vendors. Our prices are subject to change at any
time without notice. We review the pricing on each order and reserve the
right to correct inaccurate pricing before an order is shipped. If inaccurate
pricing is found, we will notify you before we ship your order.
Stock Numbers
The stock numbers listed on our website are used by us to identify the
associated item. In some cases, our stock numbers are equivalent to certain
manufacturers' stock numbers. This does not mean that we are limited to
supplying only one particular brand from one particular manufacturer. We
will always search out the best bargains on approved merchandise at the
highest quality available and freely substitute lower cost brands in order
to keep our prices low.
Privacy
We ask for information that is required to obtain authorization from the
USPS Uniform Program to process your order. In addition, we ask for billing
and shipping information. We may, from time to time, ask for information
related to feedback in an online survey, or subscription to a newsletter
or mailing list.
The information you provide is kept confidential and used to support your
customer relationship with us. The information provided by you is not
disclosed to any outside organization unless required by law or other
regulatory authority.
Like many companies, we use "cookie" technology to keep track of
your shopping cart and the pages you visit. The cookie does not contain
any personal information about you and is not used for any other purpose.
We also collect certain information from visitors and customers of our
website, such as Internet addresses. This information is logged to help
diagnose technical problems, improve the quality of our service and
administer our website.
Our website may link to other websites. We are not responsible for the
privacy practices or the content of these websites. Please check the
privacy policy of any website you visit.
Security
We have security measures in place to protect against the loss, misuse or
alteration of information under our control. When accessed using an SSL
capable browser, your order is processed on a secure server and your
information is encrypted for maximum security. We use a secure server
environment, encryption, unique user names and passwords, and other
advanced technology to prevent interference or unauthorized access.
Communications
If you do not wish to receive future communications or offers from us,
please use our convenient
contact form
or send a letter to:
Opt-Out - Postal Uniforms us
PO Box 190145
Inverrary FL 33319
To contact us for any other reason, please use our convenient
contact form
or send a letter to:
Support - Postal Uniforms us
PO Box 190145
Inverrary FL 33319
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